Your dedicated AI engineer
for business automation.
Your workflows get mapped, friction gets spotted, and the repetitive parts get handed to AI agents — so your team stops doing work machines should handle and gets back to what actually moves the business.
Support ticket received
Trigger · email / chat
Extract query & intent
AI · parse
Fetch customer history
Integration · CRM
Human review
Route · agent handoff
Search knowledge base
AI · vector retrieval
Verify answer with agent
AI · second pass
Respond to customer
Action · complete
Any workflow
Your processes,
fully automated.
Customer support, ops, lead routing — whatever your team handles manually, mapped and automated by a dedicated AI engineer.
Conditional routing
Routes itself.
No manual triage.
Client found? The agent searches the KB and verifies. Not found? Routes straight to human review — no missed edge cases.
Quality control
Verified before
it reaches them.
Every answer passes a second agent. No hallucinations. No broken replies. It knows when it's confident and when to escalate.
How it works
Your workflow, automated.
Support ticket received
Trigger
Extract query & intent
AI
Fetch customer history
CRM
Client exists?
Condition
Search knowledge base
Yes → AI
Verify answer with agent
AI
Respond to customer
Action
Human review
No → Handoff
The otom8 promise
A structured engagement model where the delivery risk stays off your plate — success criteria agreed upfront, ROI guaranteed, no agency bloat.
Dedicated engineer, not a tool
You get one engineer who learns your business, owns your automations, and is on call when things need tuning. Not a ticketing system. Not a generic support team.
Success criteria defined upfront
Measurable outcomes agreed before a line of code is written — tickets resolved, hours saved, error rates dropped. The work is scoped to those targets, not vague deliverables.
ROI guaranteed — no results, no charge
If the automation doesn't hit the agreed criteria, you don't pay. The delivery risk stays off your plate.
Tailored to your workflows
No templates. No walking away after delivery. Every automation is built around how your business actually runs — your tools, your team, your edge cases.
Bring your own AI keys
LLM-powered workflows use your own OpenAI, Anthropic, or Gemini keys. You control costs directly. No inference markup.
Your data, your rules
Host on otom8 infrastructure or yours. Either way, it's maintained, monitored, and failures get fixed — usually before you notice something went wrong.
Ready to get your time back?
Book a free 30-minute discovery call. One of your workflows gets mapped live, success criteria get defined on the call, and you leave knowing exactly what would get built — no commitment, no pitch deck.
Get your tailored plan